|Submited By: David Birnbaum on 10/27/2008|
This is a pricey product so I expected quality. Installation was made difficult by the instructions not including one of the pieces shipped in the box. In other words, I unpacked the box, opened the instructions, and in the PARTS LIST at the top of the page, one steel bracket and two bolts were not mentioned! Oh well, I lost 1 hour trying to figure out the right way to mount that bracket, and got it to work. Screwed on the mounting bracket, slid the CPU onto the track and.... crooked! There s nothing to be done about it. I spent another hour messing with the various clamps, to no avail. My machine is not especially heavy but it pulls the clamp sideways. And Fellowes calls this their professional line? I m going to go with a computer mount that goes ALL THE WAY around the machine---I suspect any L-shaped bracket might cause a problem like this.
Disappointed + inconvenienced + return hassle = 1 star.