|Submited By: J. Wilmoth on 07/01/2010|
Kensington makes a great product (K33926US), but unfortunately, "Universal" isn t what it is. I purchased three docks and three Toshiba laptops, one with an Intel processor, and two with AMD Athlon II Dual-Core chips and ATI Radeon 4100s. Of the three, only the Intel laptop worked correctly with the Kensington. When plugged in, both AMD laptops would install, but had blocky screen artifacts when motion occurred on the display (scrolling, opening the Windows 7 Start Menu). The artifacting was not on the second display, hooked up through the Kensington, but on the laptop s display! With the Kensington drivers (and specifically the "Displaylink" portion of the drivers) the block artifacts were there; without, they were gone.
I tried multiple drivers, different install orders, and talked to Kensington tech support twice. I also tried the displaylink drivers that Displaylink has posted on their website. I was never able to fix the artifacts, and returned two of the three docks. I am almost certain the issue lies with the Displaylink drivers and the AMD chip, because I installed the Kensington without graphics support, and experienced no problems.
- Does not fully replace a manufacturer specific dock (no AC laptop charging) - Amazon literature states this);
- Not "Universal", does not play well with some hardware combinations;
- Kensington tech support is responsive and helpful, if not always able to solve the problem;
+ Installs quickly and easily;
+ Secondary display crisp and without lag issues (for everyday work, at least);
+ Combines all laptop connections to a single USB connection, useful for mobile laptop users;
The Kensington K33926US is a good buy if your laptop doesn t have a manufacturer specific dock option, but beware of a Displaylink driver/AMD hardware conflict.